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Frequently Asked Questions

Is your website secure?

All Credit Card & Personal information through Kingly is passed over a secure connection using the latest SSL encryption technology empowered by GeoTrust. You can click the GeoTrust seal at the bottom of our website to validate the GeoTrust SSL certificate.

When "sign-in" or "checkout", you will see that the Kingly page URL address starts from "https://" ("s" on "https" meaning secure SSL connection).

SSL is all about encryption. SSL encrypts data, like personally identifiable information and credit card number, which prevents the criminals from stealing your information for malicious intent.

When the website URL address begins with "https", you know that you're on an SSL protected page and the website is secure.

 

What payment methods do you accept?

We accept below payments:

1. Credit Card - Visa Credit | MasterCard | American Express

2. Bank Transfer

These options will be presented to you at the checkout page.

 

Is it safe to pay by credit card on your store?

Absolutely Yes. Your credit card payment will be processed securely by Stripe which is secure and a popular payment gateway worldwide.

  

How much do you charge for shipping and handling?
How fast can I get the delivery?

For our Shipping Policy, please refer to the link below. 

https://www.kingly.sg/pages/shipping-policy